Proudly Canadian

TOLL FREE: 888-544-0369 | In Montréal 514-544-0369

Shipping

Shipping and Delivery for Ceilume and MirroFlex

Shipping

Ground shipping to any province in Canada is a flat fee of $45.00 for Ceilume and MirroFlex 2x2 and 2x4 panels, and $60.00 for 4x8 MirroFlex wall panels (minimum quantities required, see product details). We ship all eligible ceiling tile and wall panel orders via the common carrier of our choice (UPS, Fedex, Purolator or Canada Post).

Signature Requirement

For your protection against loss, theft, or damage, all orders are automatically shipped with a signature requirement.

If you are not available to sign, please plan to have your order shipped to an alternate address (your work, a neighbour, or a family member) where someone will be present to sign for your shipment and verify that it has arrived safely or to note any problems in the unlikely event they should occur.

If this is not an option for you, please contact us directly and we will gladly work with you to make other arrangements.

Large Orders

Often times an order may be too large or heavy to be shipped with a ground carrier. In these cases we use an LTL (Less than Truck Load) common carrier, also known as freight. The shipping costs that are automatically charged to an order will not be affected or changed.

If an LTL carrier is used for shipping an order then the following restrictions will apply:

  • It will be delivered to the shipping address only.
  • Delivery is curb-side and therefore does not include inside delivery.
  • A lift-gate is included for shipments of 150 pounds or more.

On lift-gate deliveries, the transport company has a special truck that will lower the merchandise down to the ground.

If you have a delivery truck driver do additional services, make sure you ask them specifically what the charges will be to assist you in moving any product. Any and all of those charges are the responsibility of you the customer. If you have any concerns regarding delivery, please give us a call and we will be happy to be of service.

 

FREE Shipping and Delivery for Embassy Ceiling

Shipping

Freight curb-side shipping to any province in Canada (excluding Territories) is FREE of charge. We ship all eligible ceiling tile orders via the freight carrier of our choice.

The Embassy Ceiling System is too large or heavy to be shipped with a ground carrier 

In these cases we ship using an LTL (Less than Truck Load) common carrier, also known as freight.

If an LTL carrier is used for shipping an order then the following restrictions will apply:

  • It will be delivered to the shipping address only.
  • Delivery is curb-side and therefore does not include inside delivery.

On lift-gate deliveries, the trucking company has a special truck that will lower the merchandise down to the ground.

If you have a delivery truck driver do additional services, make sure you ask them specifically what the charges will be to assist you in moving any product. Any and all of those charges are the responsibility of you the customer. If you have any concerns regarding delivery, please give us a call and we will be happy to be of service.

 

Signature Requirement

For your protection against loss, theft, or damage, all shipments are automatically shipped with a signature requirement.

If you are not available to sign, please plan to have your order shipped to an alternate address (your work, a neighbour, or a family member) where someone will be present to sign for your shipment and verify that it has arrived safely or to note any problems in the unlikely event they should occur.

If this is not an option for you, please contact us directly and we will gladly work with you to make other arrangements.


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